Access to Direct Services

CMHC is a coalition dedicated to supporting children’s behavioral health through policy and practice at the state level. If you are a family interested in sharing your story, please use our contact form, and and a member of our team will reach out regarding upcoming opportunities.

If you are in need of direct assistance, we have provided a number of reliable resources to assist in access, insurance, crisis, and BHCA services below:

Network of Care Massachusetts: a directory of over 5,000 programs and organizations across the Commonwealth to access if you are looking for information about resources in your community for children and adults with mental health and substance use needs

MSPCC provides mental health services for children and supports for foster families across Massachusetts

Parent/Professional Advocacy League (PPAL) provides statewide support to parents and families of children with behavioral health needs.

Health Law Advocates provides pro bono legal representation to low-income residents experiencing difficulty accessing or paying for needed medical services. 

HandHoldMA offers tips, tools, and resources for parents and caregivers to help guide them through supporting their children’s behavioral health. This resources is a collaboration between the Massachusetts Department of Mental Health, Office of the Child Advocate, and Executive Office of Health and Human Services.

Boston Children's Hospital Department of Psychiatry and Behavioral Sciences provides professional, clinical intervention and treatment for children with psychiatric and behavioral health needs.

Boston Children's Hospital Adolescent Substance Use & Addiction Program evaluates and support adolescents with a full range of substance use problems and disorders, from teens who have just begun using substances to those struggling with addiction, and their families.

FaCES (Foster Child Evaluation Services) Clinic at UMass Memorial Children’s Medical Center provides accessible and comprehensive health care for children in foster placement in a child-centered and trauma-informed way.

Judge Baker Children’s Center Parent & Caregiver Guide to Helping Your Family Before, During, and After a Crisis ENGLISH I EN ESPAÑOL

PPAL mental health & emergency resources for transition-age youth & their families: emergency 24/7 resources on page one, next day resources on page two.

PPAL Mental health & emergency resources for families & youth: emergency 24/7 resources on page one, next day resources on page two.

Health Care For All Helpline is available to answer questions about health coverage in Massachusetts. Call 1-800-272-4232. 

Office of Patient Protection can help you navigate the managed care requirements of your health insurer and appeal if your health insurer has denied a claim or access to services. 

Autism Insurance Resource Center (AIRC) has resources for consumers, providers, clinicians, employers, and educators on issues related to medical insurance for autism treatment.

Many Massachusetts private health insurance plans include specific benefits for Behavioral Health for Children and Adolescents (BHCA).

Check with your insurance plan or your employer’s human resources department to find out if your health insurance covers these important services.

In partnership with the Autism Insurance Resource Center (AIRC), Mass DMH has made a new resource available to assist DMH staff, families, and providers with navigating behavioral health commercial insurance benefits for children and adolescents. Learn more about this service.

Below is the Required Benefits for Behavioral Health Care and Adolescent Services FAQ, as well as links to PDF versions and templates to add your organization’s branding. 

Sign up for our e-News and Action Alerts. Sign up Now